Brita
Brita Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brita has 2.5 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent taste of water, Great customer satisfaction, Great customer service.
Cons: Customer service response, Too many filter choices, All of a sudden when calling no answer to any questions regarding.Recent recommendations regarding this business are as follows: "Read the REVIEWS", "5", "5 star customer service!", "Good product, but if you should ever need it, horrible customer service.", "Brita resolved issue in one phone call".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brita has 2.5 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Excellent taste of water, Great customer satisfaction, Great customer service.
Cons: Customer service response, Too many filter choices, All of a sudden when calling no answer to any questions regarding.Recent recommendations regarding this business are as follows: "Read the REVIEWS", "5", "5 star customer service!", "Good product, but if you should ever need it, horrible customer service.", "Brita resolved issue in one phone call".
Most users ask Brita for the refund as a solution to their issues.
Review authors value the most Customer service and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Billing Practices and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaWarrenty
- I believed my pitcher with the filter work fine
- All of a sudden when calling no answer to any questions regarding
Preferred solution: Full refund
User's recommendation: Read the REVIEWS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dickinson, TexasLeaking in filter faucet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBrita pitchers products are EXCELLENT!
- Excellent taste of water
Preferred solution: Deliver product or service ordered
User's recommendation: 5
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brampton, OntarioDefective product and extremely poor customer service
Preferred solution: Full refund
User's recommendation: Good product, but if you should ever need it, horrible customer service.
Expensive filters only last one month.
User's recommendation: 5 star customer service!
Faulty product-leaking
User's recommendation: Brita resolved issue in one phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe guy at customer service was really nice and knew what he was talking about he's going to give me a replacement drinking picture
Preferred solution: Full refund
User's recommendation: Go ahead and buy a Brita pitcher
I called about a problem, and she was very very helpful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcellent Customer Service
- Great customer satisfaction
User's recommendation: Definitely Yes !!
Problem with pitcher
- Great customer service
Preferred solution: Nothing
Rest button not working
Brita filter replacement the ones I see look different
Poor product engineering
User's recommendation: Think of a different brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pacoima, CaliforniaI just bought the Britta and I have one question
Filter doesn't fit. It's too small. Says fits ALL.
User's recommendation: Don't be one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere's NO WAY to recycle their water filters!
- Works well
- Can not get the filters recyceled without throwing a fit
Preferred solution: Send me the shipping labels so I can recycle the 15 lbs of water filters! There is NO other solution.
User's recommendation: "Kishu" brand Charcoal Water Filter Kit. Can be bought on "Earthhero.com"
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Take it to your local municipal recycling center (in my case, the local town dump) if they accept hazardous household materials for recycling.